Effective Date: August 3, 2025
Welcome to HoiAnAncientTown.vn (the “Website”), operated by the Hoi An Ancient Town Team (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or interact with our Website.
1. Information We Collect
a. Personal Information
When you contact us through forms, subscribe to a newsletter, or book a service, you may be asked to provide personal details such as:
- Full name
- Email address
- Phone number
- Country of residence
b. Automatically Collected Information
We may collect data automatically when you use the Website, such as:
- IP address
- Browser type and version
- Device type
- Referring/exit pages
- Date and time of visit
- Pages viewed and time spent on each page
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You may adjust your browser settings to refuse cookies.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and improve our Website and services
- To respond to inquiries or provide customer support
- To personalize your experience
- To send newsletters or promotional emails (with your consent)
- To monitor and analyze usage trends
- To ensure Website security and performance
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share data with:
- Trusted service providers who help us operate the Website
- Legal authorities, if required by law or to protect our rights
- Analytics tools such as Google Analytics (subject to their own privacy policies)
4. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent at any time
- Object to the processing of your data
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at info@hoianancienttown.vn.
5. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this Policy, unless a longer retention period is required or permitted by law.
6. Security
We implement appropriate security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@hoianancienttown.vn
Website: https://www.hoianancienttown.vn